AlertHit - Your Ultimate
Chargeback Prevention Tool

No chargebacks. No problems. Just growth


What's in it for you?

40-50% CBR Decrease

Stay within CB thresholds,
established by Visa

Decrease CB Fees

Optimize excessive CB fees,
levied by your acquirer

Optimize Operations

Simplify your business structure
and build long-term partnerships

Scale Volumes

Grow your processing volumes
without technical limitations


AlertHit is enrolled in VMPI as an authorized third-party facilitator

AlertHit covers TOP-20 US issuers and coverage is growing

This accounts for 95%+ US online shoppers with Visa cards

Dispute Types

  • Fraud

    Includes Fraud from EMV Liability Shift Counterfeit, EMV Liability Shift Non-Counterfeit, Card Present, Card Absent and the Visa Chargeback Monitoring Program

  • Processing Errors

    Includes processing-related disputes for Late Presentment, Incorrect Transaction Code, Incorrect Currency, Incorrect Account Number, Duplicate Processing, Paid by Other Means, and Invalid Data

  • Consumer

    Includes Consumer Disputes for Merchandise / Services Not Received, Cancelled Recurring, Not as Described or Defective Merchandise / Services, Counterfeit Merchandise, Misrepresentation, Credit Not Processed, Cancelled Merchandise / Services, Original Credit Transaction Not Accepted, Non-Receipt of Cash or Load Transaction Value

  • Unrecognized

    Although this dispute category is retired with VCR (April 2018), these transactions are where the cardholder cannot identify either the merchant, the purchase, or both. If unknown, you can estimate 10-25% of your fraud volume

  • Authorization

    Includes authorization-related disputes for Card Recovery Bulletin, Declined Authorization, and No Authorization

How does it work?

Using our direct connection to VISA and issuing banks, we assist merchants on the very first stages of the dispute-resolution process. AlertHit allows merchants selling online to prevent chargebacks and disputes without investing significant time into analysis of transactions. By its essence, AlertHit and VMPI connect issuers and merchants with the combined goal of reducing disputes that aren't really disputes.


Integrate AlertHit API

Built by developers, for developers. The process will take no longer than 2-3 days depending on parameters shared


Enroll MIDs

Provide Card Acceptor IDs and Visa Acquirers' BINs - these should be obtained from your acquiring partner or ISO


Complete UAT and Go Live

We'll check everything to make sure the integration is done properly. We work 24/7 to ensure smooth and fast launch


Receive Alerts

Start receiving dispute alerts before those are initiated and build up your refund process to prevent chargebacks


Experience quality

Our proprietary APIs will help you to integrate smoothly and scale your business faster, while direct connection to Visa and Visa Merchant Purchase Inquiry (VMPI) will provide you the ability respond to cardholder inquiries around unrecognized transactions and other potential disputes by providing relevant supplemental merchant information.

We will also provide you with 50 free alerts so you could test our service and confirm its value for your online business


Give us a call or drop an email at anytime, we endeavor to answer all inquiries within 24 hours.